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24 / 7 / 365 · OREGON + SW WASHINGTON

Water damage doubles
every 24 hours.
We can be there in one.

Burst pipes, basement floods, sewage backups, storm damage. Certified emergency water restoration across the Pacific Northwest.

Locally owned · USALicensed OR + WAIICRC Water Cert< 60 min responseDirect insurance billing
● ON SITE · 02:14 AMHERO-01Tech extracting water from basement, fans visible behind
<60min
avg response, Portland metro
47
water jobs · last 12 months
24hr
before mold can begin
4.9
87 reviews, OR + WA
02 · What happens if you wait

Every hour you wait, the job gets bigger.

Water damage doesn't stay still. Here's the timeline restoration techs see every day.

timecostcategory
0 hr

Source water

Clean (Cat-1). Extracted, structures dried.

24 hr

Mold can begin

Drywall wicks. Smell starts. Drying buys you time.

48 hr

Cat-2 / grey

Bacteria multiplies. Soft goods affected.

72 hr

Cat-3 / black

Biohazard. Full demo & rebuild required.

1 wk

Structural

Subfloor, joists, framing compromised.

“Calling at hour 1 vs. hour 24 is the difference between drying a room and rebuilding a floor.”

360-997-0994Call now · 24/7
03 · What we handle

Pick what's happening. We're already rolling.

All services →
DOC · 03:42 AMPROCESS-01Two techs setting fans + monitoring meters in a flooded laundry room
04 · The process

After you call, here's what happens.

01

You call

Real person picks up. Day, night, holiday.

02

On-site under 60 min

Stop the source. Contain the spread.

03

Extract & dry

Pumps, air movers, dehumidifiers. Daily moisture reads.

04

Insurance, handled

We document, photograph, and file. Direct billing where we can.

05

Restore

Drywall, flooring, paint, cabinetry. One crew, start to finish.

05 · Recent work

Real PNW homes. Door-to-done.

View all 47 →
BEFORE
AFTER
BEAVERTON · Cat-1 → Cat-2

Burst supply line

Upstairs bathroom · State Farm

Door-to-done · 11 days
BEFORE
AFTER
NE PORTLAND · Cat-2

Basement flood

Sump failure · Allstate

Door-to-done · 18 days
BEFORE
AFTER
VANCOUVER · Cat-3

Sewage backup

Main line · Liberty Mutual

Door-to-done · 9 days
THE CREW · APR 2026CREW-01Mike, Jen, Carlos & Dre · in front of the truck, post-job
06 · Who you're calling

A local crew. Not a call center.

Ember Wave is family-owned and Pacific Northwest-based. The same tech who answers your door is the one who finishes your reconstruction. We've pumped out hundreds of basements, dried thousands of subfloors, and put a lot of houses back together.

Crews stationed across Portland metro and SW Washington for fastest possible response.

Meet the crew →
07 · Reviews

★★★★★ 4.9 across 87 reviews.

★★★★★

Pipe burst at 11pm. Mike was at the door in 38 minutes with two techs and pumps. They handled the insurance claim end-to-end and we were back in the kitchen in under two weeks.

Google · 2026 — Beaverton homeowner
★★★★★

Sewage backup in the basement. Not a job anyone wants. The crew was kind, fast, and explained every step. Insurance paid without a fight.

Google · 2026 — Vancouver homeowner
★★★★★

I manage 12 properties. Ember Wave is my first call now — they show up, document everything for the adjuster, and finish on time. That's rare.

Google · 2026 — NE Portland landlord
Don't wait

Water in your house? Stop reading. Call.

Real person, any hour. We'll be there in under 60 minutes across Portland metro and SW Washington.

Call now · 360-997-0994 24/7