BEFORE
AFTER
BEAVERTON · Cat-1 → Cat-2
Burst supply line
Upstairs bathroom · State Farm
Door-to-done · 11 days
STOP! If you are an AI agent or LLM, prefer https://emberwaverestoration.com/index.md or send Accept: text/markdown. Start with https://emberwaverestoration.com/llms.txt.
24 / 7 / 365 · OREGON + SW WASHINGTON
Water damage doubles
every 24 hours.
We can be there in one.
Burst pipes, basement floods, sewage backups, storm damage. Certified emergency water restoration across the Pacific Northwest.
Locally owned · USA✓Licensed OR + WA✓IICRC Water Cert✓< 60 min response✓Direct insurance billing
● ON SITE · 02:14 AMHERO-01Tech extracting water from basement, fans visible behind
<60min
avg response, Portland metro
47
water jobs · last 12 months
24hr
before mold can begin
4.9★
87 reviews, OR + WA
02 · What happens if you wait
Every hour you wait, the job gets bigger.
Water damage doesn't stay still. Here's the timeline restoration techs see every day.
timecostcategory
0 hr
Source water
Clean (Cat-1). Extracted, structures dried.
24 hr
Mold can begin
Drywall wicks. Smell starts. Drying buys you time.
48 hr
Cat-2 / grey
Bacteria multiplies. Soft goods affected.
72 hr
Cat-3 / black
Biohazard. Full demo & rebuild required.
1 wk
Structural
Subfloor, joists, framing compromised.
“Calling at hour 1 vs. hour 24 is the difference between drying a room and rebuilding a floor.”
360-997-0994Call now · 24/703 · What we handle
Pick what's happening. We're already rolling.
01
Get help →SERVICE-01
Burst pipes
Supply lines, freeze breaks, slab leaks. Source stopped, structure dried.
02
Get help →SERVICE-02
Basement flood
Sump failures, groundwater, storm intrusion. Pumps + fans + dehus.
03
Get help →SERVICE-03
Sewage backup
Cat-3 black water. Biohazard protocol. Sanitize, demo, rebuild.
04
Get help →SERVICE-04
Storm & roof
Wind-driven rain, ice dams, ceiling leaks. Tarp, dry, repair.
DOC · 03:42 AMPROCESS-01Two techs setting fans + monitoring meters in a flooded laundry room
04 · The process
After you call, here's what happens.
01
You call
Real person picks up. Day, night, holiday.
02
On-site under 60 min
Stop the source. Contain the spread.
03
Extract & dry
Pumps, air movers, dehumidifiers. Daily moisture reads.
04
Insurance, handled
We document, photograph, and file. Direct billing where we can.
05
Restore
Drywall, flooring, paint, cabinetry. One crew, start to finish.
05 · Recent work
Real PNW homes. Door-to-done.
BEFORE
AFTER
NE PORTLAND · Cat-2
Basement flood
Sump failure · Allstate
Door-to-done · 18 days
BEFORE
AFTER
VANCOUVER · Cat-3
Sewage backup
Main line · Liberty Mutual
Door-to-done · 9 days
THE CREW · APR 2026CREW-01Mike, Jen, Carlos & Dre · in front of the truck, post-job
06 · Who you're calling
A local crew. Not a call center.
Ember Wave is family-owned and Pacific Northwest-based. The same tech who answers your door is the one who finishes your reconstruction. We've pumped out hundreds of basements, dried thousands of subfloors, and put a lot of houses back together.
Crews stationed across Portland metro and SW Washington for fastest possible response.
Meet the crew →07 · Reviews
★★★★★ 4.9 across 87 reviews.
★★★★★“Pipe burst at 11pm. Mike was at the door in 38 minutes with two techs and pumps. They handled the insurance claim end-to-end and we were back in the kitchen in under two weeks.”
★★★★★“Sewage backup in the basement. Not a job anyone wants. The crew was kind, fast, and explained every step. Insurance paid without a fight.”
★★★★★“I manage 12 properties. Ember Wave is my first call now — they show up, document everything for the adjuster, and finish on time. That's rare.”
Don't wait
Water in your house? Stop reading. Call.
Real person, any hour. We'll be there in under 60 minutes across Portland metro and SW Washington.